Our Adhoc IT Support is built in such a way that we offer complete remote and onsite IT Support a bit like our IT Support Package just without the contract and monthly retainer. Offering expertise in many fields we are able to support a wide range of hardware and software to give you the full service your business needs.
Our Adhoc IT Support give you the peace of mind that you can call us and get support when you need it with no contract, giving you flexibility, we will give you all the information you need to be able to get in touch with us when you require the support.
Our Adhoc IT Services provide you with advice, support and solutions to all your IT needs whenever you may need them.
However you may find further down the line an IT Support Package will suit your business needs better, we can always transfer all your Adhoc needs into a bespoke package to suit.
How it Works
Our process is very simple, we like to ensure we maintain this throughout all our services as its important its made easy for you to contact us.
Our Adhoc process is very similar to our Managed IT process, when a problem arises you can either send a ticket into our managed ticket system and our team will respond, within 1 working day, to let you know that have received the ticket and give you a time frame of when the issue will be resolved, the time frame on this will depend on what the issues is.
Or if the problem is more urgent then you always give us a call on 0203 488 5285 to speak to us directly.
If you require onsite support, hardware, etc then you will need to give us a call to discuss what is required first before any work is carried out.