FLEXIBLE ADHOC IT SUPPORT

What's Included?

Our Adhoc IT Support is built in such a way that we offer complete remote and onsite IT Support a bit like our IT Support Package just without the contract and monthly retainer. Offering expertise in many fields we are able to support a wide range of hardware and software to give you the full service your business needs.

Our Adhoc IT Support give you the peace of mind that you can call us and get support when you need it with no contract, giving you flexibility, we will give you all the information you need to be able to get in touch with us when you require the support.

Our Adhoc IT Services provide you with advice, support and solutions to all your IT needs whenever you may need them.

However you may find further down the line an IT Support Package will suit your business needs better, we can always transfer all your Adhoc needs into a bespoke package to suit.

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We partner with the best software & hardware providers worldwide giving you the best IT support services.

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How it Works

Our process is very simple, we like to ensure we maintain this throughout all our services as its important its made easy for you to contact us.

Our Adhoc process is very similar to our Managed IT process, when a problem arises you can either send a ticket into our managed ticket system and our team will respond, within 1 working day, to let you know that have received the ticket and give you a time frame of when the issue will be resolved, the time frame on this will depend on what the issues is.

Or if the problem is more urgent then you always give us a call on 0203 488 4412 to speak to us directly.

If you require onsite support, hardware, etc then you will need to give us a call to discuss what is required first before any work is carried out.

OUR PAY AS YOU GO IT SOLUTION FOR YOUR BUSINESS.

Making the complex simple

Remote Support

Our tech team will be able to login to your machine to give assistance when you call us. We use a range of remote software to help us connect.

Purchasable Hour Blocks

Hour blocks are handy for any business to know that there is a block of hours useable with us. Meaning you can call in at any time and use these prepaid hours to gain support.

Telephone Support

Calling our team is one of the quickest ways to get support, we can give you advise over the phone or use the phone call to help us connect to your system.

Ticket Submission

Submitting a ticket to our system allows our tech team to follow up and give IT Support when needed, we always respond to ticket submissions within 1 working day.